Shipping & Returns Policy
Shipping Information
- Processing Time
- Orders typically process within 1-3 business days
- Excludes weekends and holidays
- Delays may occur during peak seasons
- Shipping Options
- Standard Shipping: 3-7 business days
- Expedited Shipping: 2-3 business days
- International Shipping: 7-21 business days
- Shipping Rates
- Calculated at checkout based on:
- Package weight
- Destination
- Shipping method selected
- Order Tracking
- Tracking number provided via email
- Allow 24 hours for tracking to activate
- Carrier delays may occur
- International Orders
- Customer responsible for:
- Customs duties
- Import taxes
- Additional fees
- We cannot predict these charges
Returns & Exchanges
- Return Policy
- 30-day return window
- Items must be:
- Unworn
- Undamaged
- With original tags
- In original packaging
- Return Process
- Initiate return through your account
- Print prepaid label (US only)
- Ship within 7 days of approval
- Allow 7-10 days for processing
- Refunds
- Issued to original payment method
- Excludes original shipping costs
- Processing time: 5-10 business days
- Exchanges
- Available for size exchanges only
- Subject to inventory availability
- Processing time same as returns
- Damaged Items
- Contact us within 7 days
- Include photos of damage
- We’ll provide return instructions
- Replacement or refund offered
- Final Sale Items
- Cannot be returned
- No exchanges
- All sales final
Important Notes
- We are not responsible for:
- Lost return packages
- Carrier delays
- Incorrect addresses
- Keep your return tracking number
Policy Updates
We may update these policies periodically. Please check back for changes.
